SHANE P COOK

SHANE P. COOK

2114 Goodrich Avenue, Unit 1 · Austin, Texas 78704

MANAGEMENT INFORMATION SYSTEMS PROFESSIONAL

Dynamic, experienced project management and technology leader. Quick analytical thinker with innate problem-solving abilities. Highly skilled at training staff and in using technology for greatest impact. Expert at determining accurate project budgets and timelines, and a recognized professional who completes on time and under budget. Areas of expertise:

Database Design • Business Intelligence Analysis *Rapid Application Development (RAD) • Problem Solving

• Real Time Data • Relational Database • Remote Systems Access •

Fourth Generation Language • Vendor Partnerships *Technology Integration •

Technology Licensing *Technology Needs Assessment • Technology Rightsizing *

Systems Integration • Systems Security *Systems Acquisition • Emerging Technologies

PROFESSIONAL EXPERIENCE

CITY OF AUSTIN, Austin, Texas · 2001-2007

Municipal services including public safety, health, water, solid waste and recreation.

Senior Programmer/Analyst

Led projects and assigned work to teams. Analyzed work flow, logical processes, hardware and operating system environments, interfaces, and built requirements for data and internal/external checks and controls. Built and refined databases. Led user support for all applications.

Financial/Operational Highlights:

· Designed and implemented database standards that were adopted by the city.

· Reduced support desk response time from 44 days to 3 ½ hours, resulting in award for initiative.

· Built and implemented new document management system that better safeguarded the City’s vital records.

· Designed and implemented Stormwater Discharge Permit Program system.

LANG TECHNOLOGIES, INC., Georgetown, Texas · 2000-2001

Small consulting company (no longer in business).

Senior Consultant

Contracted to build client/server system designed to maintain legal settlement records. Collaborated with City of Austin and 11 partners for the Watershed Protection and Development Review Department.

Financial/Operational Highlights:

· Built criteria for determining internal database information to the external website.

· Presented the first non-manager system presentation to the city boards and commissions.

1STBUY.COM, Austin, Texas · 1999-2000

Startup Internet commerce site (no longer in business).

Internet Architect

Led all development efforts on the technical and marketing side. Built and launched e-commerce products and processes, such as software and database management solutions. Provided website and database monitoring. Supervised feeds going to accounting and fax systems. Performed web testing and mapped website changes to production servers.

Financial/Operational Highlights:

· Created comprehensive backend application suite providing support for customer service, accounting, and product fulfillment.

· Implemented change from PERL-based CGI to PHP.

DATA COMMUNICATIONS CORPORATION, Austin, Texas · 1998-1999

Software implementation and outsourcing firm.

Senior Consultant

Contracted to configure PeopleSoft Budgets 7.53 application for the Lower Colorado River Authority.

Financial/Operational Highlights:

· Developed backup and recovery processes for Essbase Unix Servers.

· Completed configuration that others were unable to handle.

AJILON SERVICES, INC., Southfield, Michigan · 1989-1998

Provider of managed services, consulting, and specialty staffing.

Consultant

Recruited to provide technology solutions to Ford Motor Company. Led efforts to redesign the Ford Worldwide Finance Intranet website. Managed the content input to the website. Headed all administrative needs and technical support of the website.

Financial/Operational Highlights:

· Built and launched the finance.ford.com Intranet site, allowing for financial information distribution.

· Assisted in the creation of Worldwide Financial Budgeting system in 6 months, saving approximately $100M in the first year of operation.

· Awarded Systems Excellence and Finance Systems Departmental Excellence awards, and the Ford’s Hot Site of the Month award for the redesigned Intranet site.

ADDITIONAL HISTORY (full details on request)

AUTOMATED MARKETING SYSTEMS, Southfield, Michigan · 1986-1989

Database Administrator

· Created split database structure, allowing for faster database responses.

· Redesigned computer operator shifts to allow for non-rush-hour commutes.

LOS ALAMOS NATIONAL LABORATORY, Los Alamos, New Mexico · 1984-1986

Staff Member

· Oversaw accounting systems conversion to batched disk input.

· Developed new interface between purchased software and lab reporting system.

EDUCATION

Master of Science in Business Administration and Management Information Systems

University of British Columbia, Vancouver, British Columbia

Bachelor of Science in Business Administration

University of Oregon, Eugene, Oregon

ADDITIONAL EDUCATION

Certified Public Accountant designation – state of Oregon

Ph.D. program at the University of Minnesota – 4 years of study

Federal Emergency Management Agency Excellence in Emergency Management Certificate of Achievement